Terms & Conditions

Payment Procedure

Immediate Payment is required on all orders placed through Pyramid Tatva. Every order that is placed will automatically adjust our stock levels. We accept only Credit /Debit card/Paypal as payment mode.

Order Cancellation

A buyer may cancel the order and ask for refund for orders once they have paid for purchase made only in the case where goods may be damaged/incorrect or faulty.

Shipment and Delivery

Orders will normally be dispatched within two business days from the date of placing an order. However please expect up to 3-5 working days(within India) and 10-15 business days (outside India) for successful receipt of delivery. The Seller shall not be held liable for any losses, expenses or consequential loss incurred by the Buyer or any other person or company however arising whether directly or indirectly out of a failure to meet an estimated delivery date.

Return Policy

All goods supplied by Pyramid Tatva will leave our premises without any damage or defects. Damaged goods will be refunded after satisfactory investigation. Notification of damaged, wrongly dispatched goods or incomplete orders must be made with in 10 days of receipt, after which time Pyramid Tatva holds no responsibility. Pyramid Tatva will refund the cost of returning damaged goods only after receipt and inspection of the goods. The buyer will be responsible for the cost of returns and a full refund of the goods will only be made upon assessment.


Product descriptions should be used as a guide only. Pyramid Tatva does not guarantee any products ability to cure illness and do not advocate the use of any product shown as a substitute for standard medical practice. If you have any concerns please consult your Doctor. Pyramid Tatva cannot accept liability for injury or negative consequence of using the products it sells.

Since we deal in natural stones which are unique items, a product similar to the image shown of website will be sent across to the buyer.

Acceptance of terms

By placing an order with Pyramid Tatva you are agreeing to be bound by our terms and conditions. This does not affect your statutory rights as a customer.